I, Biplab Naha Biswas, have booked a hotel named 'Capital O **** Puja Residency' in Var...

GetHuman-bnahabis's Refund My Booking issue with Agoda from October 2019

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Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
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If Booking.com calls the hotel, and the hotel denies the refund, you can always call the hotel directly yourself to make your case for a refund.
The issue in GetHuman-bnahabis's own words
I, Biplab Naha Biswas, have booked a hotel named 'Capital O **** Puja Residency' in Varanasi on **th September through Agoda. My booking ID is *********. I checked in the hotel on **th October and checked out on **th October. During the time of my departure, they told me that they have not received any payment from Agoda. So, I have made the full payment for three days of my stay at the reception. But, later I noticed that the entire amount of ****.** Rs has been already deducted from my account as I provided my bank details when I was booking the property through your website. I called the hotel management and complained about that incident. But they have told me that they have terminated all sorts of communications with Agoda, so they have not received any payment till now. I will be highly obliged if you verify the incident and reimburse the amount to my account as soon as possible. I will be looking forward very keenly for your positive reply. Your cooperation is highly solicited.

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Refund My Booking issue
Reported by GetHuman-bnahabis
Oct 17th, 2019 - 3 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 39659 others
0 customers following this


GetHuman-bnahabis started working on this issue
Oct 17th, 2019 6:27am
GetHuman-bnahabis indicated the issue is not fixed yet.
Oct 19th, 2019 12:14pm
GetHuman-bnahabis indicated the issue is not fixed yet.
Oct 22nd, 2019 7:01am