Dear Sir,**With reference to above Confirmation for Booking ID, **Yesterday I checked i...

GetHuman-zkokowin's Refund My Booking issue with Agoda from October 2019

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Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
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The issue in GetHuman-zkokowin's own words
Dear Sir,**With reference to above Confirmation for Booking ID, **Yesterday I checked in to Mingala Hotel and said they have no Booking with Agoda. What happened.**I face a lot of trouble due to no room for other Hotel and Guesthouse.**Please give me back my money as soon as possible.**Hope your reply very soon.**Thanks & Regards**Zaw Ko Ko Win*Show quoted text*Dear Sir,**With reference to above Confirmation for Booking ID,***********Yesterday I checked in to Mingala Hotel and said they have no Booking with Agoda. What happened.**I face a lot of trouble due to no room for other Hotel and Guesthouse.**Please give me back my money as soon as possible.**Hope your reply very soon.**Thanks & Regards**Zaw Ko Ko Win**On Thu, ** Oct ****, **:** am Agoda Customer Service, ******@***.com* wrote:*Show quoted text*Dear Sir,**With reference to above Confirmation for Booking ID, ***********Yesterday I checked in to Mingala Hotel and said they have no Booking with Agoda. What happened.**I face a lot of trouble due to no room for other Hotel and Guesthouse.**Please give me back my money as soon as possible.**Hope your reply very soon.**Thanks & Regards**Zaw Ko Ko Win**On Thu, ** Oct ****, **:** am Agoda Customer Service, ******@***.com* wrote:* ** *Your booking at Mingalar Hotel is confirmed and complete with Agoda price guarantee.** *Agoda* * * **zaw ko ko win**Your booking is confirmed and complete!*Your booking ID: *********** *You can easily manage your booking with our self service.** *Manage My Booking* * * ** ***Bookings*Go to My Account* * ****Directions*Find your property* * *Need a ride?**Airport to accommodation*Driver meets you at terminal*Book your ride* ** *Mingalar Hotel*Mingalar Hotel* ** * **orange-yellow star-**H**, Swal Daw Road, Khan Latt Yat, Anawrahta quarter, New Bagan, Bagan, Myanmar*New Bagan, Bagan, Myanmar* *Reservations:** Room, * Night*Check in:*Saturday, ** October **** (after *:** PM)*Check out:*Sunday, ** October **** *Booking ID:***********Lead Guest:*zaw ko ko win* *Your booking has been paid in full*Superior Twin*CNY ***.***Included : Taxes and fees USD *.***Total charge to card:*CNY ***.***Best price guaranteed Agoda price guarantee* * * ** *Booking details* ** *Booking details*Occupancy:** Adults, * Child*Breakfast:*Included*Promotion:**Special requests:**All special requests are subject to availability upon arrival.* *Cancellation and Change Policy*Any cancellation received within * days prior to arrival date will incur the full period charge. Failure to arrive at your hotel or property will be treated as a No-Show and no refund will be given (Property policy).* * * ** *Manage My Booking*At our self service, you can go to your personal account to change dates, send special request, get a receipt and cancel your booking online.** ** *Change dates*You can easily amend your booking at any time.** * *** *Special Request*Quickly add breakfast, extra bed or other amenities.** * *** *Get a receipt*Get a receipt for your company business trip.** * *Manage My Booking* * * ** ***** Customer Service*Keep your booking reference number ********* handy and within reach. You'll need it if you would like to contact our customer support.** ** *Property info*For any questions related to the property, please contact directly via Tel: *********** or Email: *****@***.com

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Agoda

Refund My Booking issue
Reported by GetHuman-zkokowin
Oct 16th, 2019 - a year ago
Not resolved
Seen by 4 customers so far
Similar issue to 39554 others
0 customers following this

Timeline

GetHuman-zkokowin started working on this issue
Oct 16th, 2019 8:36am