Hi,** I hope all is well.**I'm writing to inquire if it's possible for us to cancel the...

GetHuman-sheiryl's Make a Correction to a Booking issue with Agoda from October 2019

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Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
The issue in GetHuman-sheiryl's own words
Hi,** I hope all is well.**I'm writing to inquire if it's possible for us to cancel the booking for Malcolm Arkle Noyle at Rendezvous Sydney Central (Comfirmation Number: *******************, PIN: ******). The booking was booked under my account, *****@***.com in Booking.com website. Unfortunately, the trip was cancelled due to unforeseen and confidential company reason.**I tried calling Booking.com however they informed and advised to contact the property directly as only they can cancel or modify the booking. Unfortunately, the hotel informed that the booking company must call them to inform about the cancellation. I called Booking.com again and I was informed that because it is a "Booking Plus" booking which was booked under their partner Agoda, I'm messaging you instead.**I look forward to your reply and thank you for your assistance and consideration.**-- **Best Regards,*Sheiryl

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Agoda

Make a Correction to a Booking issue
Reported by GetHuman-sheiryl
Oct 16th, 2019 - 2 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 39515 others
0 customers following this

Timeline

GetHuman-sheiryl started working on this issue
Oct 16th, 2019 3:14am
GetHuman-sheiryl indicated the issue is not fixed yet.
Oct 21st, 2019 3:25am
GetHuman-sheiryl indicated the issue is not fixed yet.
Oct 21st, 2019 9:41am

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