I’m a host of a lodging house in Baguio City, Philippines. My host ID is ***-****. I g...

GetHuman3769223's customer service issue with Agoda from October 2019

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Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
The issue in GetHuman3769223's own words
I’m a host of a lodging house in Baguio City, Philippines. My host ID is ***-****. I got a confirmed booking the other day with Booking ID: *********. And, just this afternoon I received an email on the cancellation of the booking.**May I please request you to call the guest, Estelle Esmeralda E. Catangay... please ask her the reason she canceled her booking, and maybe we can negotiate terms and rate for her to rebook. I just lowered my rate to *K*night plus ****additional guests so for ** guests it’s now lowered to **,**** night.. total for * nights is **,***.**Please inform me why the guest cancelled and so we can negotiate and work out terms and rate so she can rebook our lodging house for Oct **-**, ****.. I’m really sad that her booking was cancelled.

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Agoda

Customer service issue
Reported by GetHuman3769223
Oct 15th, 2019 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 39473 others
0 customers following this

Timeline

GetHuman3769223 started working on this issue
Oct 15th, 2019 3:11pm

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