Hi, I have accidentally make a duplicate booking today. Booking reference ********* and...

GetHuman-hs_dlee's Refund My Booking issue with Agoda from August 2019

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Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
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The issue in GetHuman-hs_dlee's own words
I am requesting refund. Who should I liaise with? Agoda or hotel? ... Hi, I have accidentally make a duplicate booking today. Booking reference ********* and *********,and I have cancelled *********,however the policy is not allowed for refund. My reasons are the payment is too fast, and there is no immediate notification to confirm booking is successful, hence I am resubmit my *nd booking, and I only realized when I received my credit card, there were * transactions been charged. Even during my *nd booking, there was notification said duplicate book on the same day, but I thought it was my earlier booking on *rd August (booking number *********) which is also same check in date as above booking number, please consider my request for refund. Thank-you.
Refund
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Agoda

Refund My Booking issue
Reported by GetHuman-hs_dlee
Aug 24th, 2019 - a year ago
Not resolved
Seen by 30 customers so far
Similar issue to 36009 others
0 customers following this

Timeline

GetHuman-hs_dlee started working on this issue
Aug 24th, 2019 9:30am
GetHuman-hs_dlee indicated the issue is not fixed yet.
Aug 29th, 2019 1:27pm
GetHuman-hs_dlee indicated the issue is not fixed yet.
Aug 29th, 2019 1:33pm
GetHuman-hs_dlee indicated the issue is not fixed yet.
Aug 31st, 2019 2:25pm
GetHuman-hs_dlee indicated the issue is not fixed yet.
Sep 2nd, 2019 8:59am
GetHuman-hs_dlee indicated the issue is not fixed yet.
Sep 4th, 2019 4:42am
GetHuman-hs_dlee indicated the issue is not fixed yet.
Sep 4th, 2019 4:42am
GetHuman-hs_dlee indicated the issue is not fixed yet.
Sep 4th, 2019 5:03am
GetHuman-hs_dlee indicated the issue is not fixed yet.
Sep 4th, 2019 5:03am
GetHuman-hs_dlee indicated the issue is not fixed yet.
Sep 4th, 2019 11:42am
GetHuman-hs_dlee indicated the issue is not fixed yet.
Sep 4th, 2019 11:42am
GetHuman-hs_dlee indicated the issue is not fixed yet.
Sep 5th, 2019 1:46pm
GetHuman-hs_dlee indicated the issue is not fixed yet.
Sep 5th, 2019 1:47pm
GetHuman-hs_dlee indicated the issue is not fixed yet.
Sep 5th, 2019 2:23pm
GetHuman-hs_dlee indicated the issue is not fixed yet.
Sep 7th, 2019 12:38am
GetHuman-hs_dlee indicated the issue is not fixed yet.
Sep 7th, 2019 6:16am