I booked a hotel accommodation in Lahore Pakistan and as I remember that my booking can...

GetHuman3309447's Make a Correction to a Booking issue with Agoda from July 2019

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Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
The issue in GetHuman3309447's own words
I booked a hotel accommodation in Lahore Pakistan and as I remember that my booking can still be cancel or change without payment until ** July @ **:**pm. The Booking ID is *********. But when I open it today, I am shock because I am not able to change anything. Why? I thought it is before ** July?**My intention here is only to change the date of my booking from ** to ** July and from ** to ** August. So my check-in day will be ** July **** and my check-out will be ** August ****.*Same total of nights, * nights.**The reason of this change is because of my VISA delay in release. So that's why I need to make this changes. Normally I am not doing this kind of changes.**Please help me on this. Thank you so much with your kind support!**Note:*Actually I already called the AGODA support office in Singapore and a certain Joey (a lady) told me that she will send an email to the supplier. But it will take ** hours and I have no much time to do all this. So I decided to send an email now to support the urgency of this request.**This is my first time with this kind of trouble and I really need your help. Thank you for your kind consideration!**Best regards,*Mr. Cruz

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Agoda

Make a Correction to a Booking issue
Reported by GetHuman3309447
Jul 25th, 2019 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 34326 others
0 customers following this

Timeline

GetHuman3309447 started working on this issue
Jul 25th, 2019 2:58pm

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