My booking was cancelled by Agoda but the money was deducted from my account without my authorisation. I want the refund

I was trying to claim refund of the amount taken by Agoda ... I had booked hotel through agoda.com (booking ref* *********) I received notification to make the payment by *th May. I didn’t make the payment eventually I found the booking cancelled by **th May. We notice you’ve claimed the amount of Rs. **** (Ref* ***********) on **th May. Please refund the amount. Your customer care number is not working.

Frustrating because the money was claimed by Agoda without my authorisation. I am not able to reach out to them

I want it to be refunded in the same mode of payment

This is the first time I attempted Agoda. I expected a good service delivery. But I only experienced loss of money for no service

I have been trying to call all the customer care number but couldn’t reach