My booking was cancelled by Agoda but the money was deducted from my account without my authorisation. I want the refund
GetHuman-johnpack's Refund My Booking issue with Agoda from May 2019
Help with my Agoda issue
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Top Tip from another customer
If Booking.com calls the hotel, and the hotel denies the refund, you can always call the hotel directly yourself to make your case for a refund.
The issue in GetHuman-johnpack's own words
I was trying to claim refund of the amount taken by Agoda ... I had booked hotel through agoda.com (booking ref* *********) I received notification to make the payment by *th May. I didn’t make the payment eventually I found the booking cancelled by **th May. We notice you’ve claimed the amount of Rs. **** (Ref* ***********) on **th May. Please refund the amount. Your customer care number is not working.
Frustrating because the money was claimed by Agoda without my authorisation. I am not able to reach out to them
I want it to be refunded in the same mode of payment
This is the first time I attempted Agoda. I expected a good service delivery. But I only experienced loss of money for no service
I have been trying to call all the customer care number but couldn’t reach
I have an issue with Agoda too
How GetHuman-johnpack fixed the problem
We are waiting for GetHuman-johnpack to fix the problem and share the solution with the rest of us customers.
Please help with my Agoda issue
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GetHuman-johnpack indicated the issue is not fixed yet.
May 27th, 2019 5:16pm
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