WANT TO CANCEL MY BOOKING.

GetHuman2948049's customer service issue with Agoda from May 2019

Help with my Agoda issue
Before contacting them, items GetHuman2948049 may need:
Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
The issue in GetHuman2948049's own words
I WANT TO CANCEL MY BOOKING AND FOR THIS REASON MANY TIMES I MAIL YOUR COMPANY BUT WITH OUT ANY RESPONSE .*MY BOOKING ID ID :- ***********WE BOOKED FOR PURI FROM ******** TO *********, IN PRIDE ANANYA RESORT PURI. BUT DUE TO HEAVY SUPER CYCLONE FANI THE CONDITION OF PURI IS VERY POOR SO WE WANT TO CANCEL OUR TRIP , AND THE HOTEL IS ALSO CLOSED.IN THIS CIRCUMSTANCES PLEASE REFUND TOTAL AMOUNT.
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Agoda

Customer service issue
Reported by GetHuman2948049
May 20th, 2019 - a mon ago
I have an issue with Agoda too
Not resolved
Seen by 6 customers so far
Similar issue to 30656 others
0 customers following this
Timeline
GetHuman2948049 started working on this issue
May 20th 6:06am
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May 20th 6:09am
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May 20th 6:09am
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May 20th 6:10am
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May 20th 6:29am