good afternoon, i am in the tuana phullin resort right now because i have a booking con...

GetHuman2951935's customer service issue with Agoda from May 2019

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The issue in GetHuman2951935's own words
good afternoon, i am in the tuana phullin resort right now because i have a booking confirmation for * nights in this hotel but they said they cnt accept my booking since the booking is good for * adults, but it is clearly stated here in my booking confirmation that the booking is good for * adults and a ** year old child, so please help me solve this issue, the booking will not give confirmation if i am booking the wrong capacity of the said room.
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Agoda

Customer service issue
Reported by GetHuman2951935
May 20th, 2019 - a mon ago
I have an issue with Agoda too
Not resolved
Seen by 2 customers so far
Similar issue to 30654 others
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Timeline
GetHuman2951935 started working on this issue
May 20th 5:55am