Hi! I had my reservation paid and booked at JJ Resort and Spa, Boracay, Philippines boo...

GetHuman2948213's customer service issue with Agoda from May 2019

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Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
The issue in GetHuman2948213's own words
Hi! I had my reservation paid and booked at JJ Resort and Spa, Boracay, Philippines booked on May **, **** for May**-June*,****.(*Nights) *Booking ID: ***********Unfortunately, the following day, May **,****, my husband’s arrival schedule from abroad has changed and his employer couldnt provide specific date for his vacation. **If we may request to have this reservation be rebooked, it would be appreciated. We’ve been wanting this vacation so much, and its very disappointing this has to happen. **I’ve been trying to change the dates of reservation via Agoda website and its not pushing through.**Hope to hear from you soon! **Thank you so much! **Karen L. Agno
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Agoda

Customer service issue
Reported by GetHuman2948213
May 19th, 2019 - a mon ago
I have an issue with Agoda too
Not resolved
Seen by 5 customers so far
Similar issue to 30589 others
0 customers following this
Timeline
GetHuman2948213 started working on this issue
May 19th 8:05am