Hello good Morning, *I am Noran i made a booking through booking.com under (booking.bas...

GetHuman-norana's Make a Correction to a Booking issue with Agoda from May 2019

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The issue in GetHuman-norana's own words
Hello good Morning, *I am Noran i made a booking through booking.com under (booking.basic), it said that i had a credit card issue try again so i tried twice with different cards same message. **Then i made another booking through my brother account under (booking genius) it pulled through.**I re logged to booking and it said pending booking confirmation !! Under booking basic no Email or any kind of notifications. Only a page in the booking application suddenly appeared that agoda will confirm with me if they accepted o not!!!! **I called booking they said its not from their side and i called the hotel too, told me to send any prove i had.**I have a screen capture saying that your company is responsible. ***Please try to solve and help me, i have * booking same period *th June- **th June ****. Basic booking under my name Noran Sultan, second booking genius under Qusai Sultan both done earlier today as i called urgently. **Waiting for your assistance as i dont want to be charged twice.

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Agoda

Make a Correction to a Booking issue
Reported by GetHuman-norana
May 19th, 2019 - 2 years ago
I have an issue with Agoda too
Not resolved
Seen by 6 customers so far
Similar issue to 30583 others
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Timeline

GetHuman-norana started working on this issue
May 19th, 2019 4:47am
GetHuman-norana indicated the issue is not fixed yet.
May 22nd, 2019 5:17am