I tried to make a booking for a room but after I put in my credit card details it showe...

GetHuman-mikepish's Refund My Booking issue with Agoda from May 2019

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The issue in GetHuman-mikepish's own words
I tried to make a booking for a room but after I put in my credit card details it showed the notification that the room has been booked by someone else already and asking me if I would like to get back to the hotels other offers to pick something else. So I clicked on it saw that my first choice was still available and went through with the booking. Well turns out the dates have been set back by one day which leaves me at the hotels (which is more like a private house) front door at **min past midnight and we * in total have no place to stay as everything in the area is either closed or they have no vacancies.**I wish agoda to follow up on this issue and maybe prevent it to happen to other people as the date has not been changed by me and I really feel helpless atm especially if money is very tight. Like very very tight.

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Agoda

Refund My Booking issue
Reported by GetHuman-mikepish
May 18th, 2019 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 30555 others
0 customers following this
Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID

Timeline

GetHuman-mikepish started working on this issue
May 18th, 2019 2:42pm

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