We stayed at the Maldron hotel Limerick for * nights. The room was dirty, Toe Nail clip...

GetHuman2891795's Complaint About My Stay issue with Agoda from May 2019

Help with my Agoda issue
Before contacting them, items GetHuman2891795 may need:
Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
The issue in GetHuman2891795's own words
We stayed at the Maldron hotel Limerick for * nights. The room was dirty, Toe Nail clippings side of the bed. Food, sweets, dust & dirt under the bed. Table full of dust. **hrs of banging above our room. Sink had many cracks it was brown,towels were old & grey. Couldnt move us as hotel was full. Never vac the room when i complained. I livid that you say we should of taken photos & its past the date should of phoned. We was not to know this. Now you want to sweep my compliant under the carpet along with food, sweets, dust & dirt at the Maldron! I saved for this trip as it was to pay respects to my parents ** year death anniversary. Which we had a lot to do with family gathering. We asked to be moved but they couldt as the hotel was full. I phoned other hotels they were full due to the great Marathon in Limerick. This statement ive made is true! And you chose not to help me with any sort of compensation? I will go on ever site to name & shame Agoda & Maldron!

GetHuman2891795 did not yet indicate what Agoda should do to make this right.

How GetHuman2891795 fixed the problem

We are waiting for GetHuman2891795 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Agoda's attention and get better help faster. Tap below to get started.
Having Agoda issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Agoda

Complaint About My Stay issue
Reported by GetHuman2891795
May 9th, 2019 - 2 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 30066 others
0 customers following this

Timeline

GetHuman2891795 started working on this issue
May 9th, 2019 10:19am
GetHuman2891795 shared this issue with friends on Facebook
May 9th, 2019 10:20am