Before contacting them, items GetHuman-doc_prim may need:
Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
The issue in GetHuman-doc_prim's own words
Last Dec. **, **** I made a hotel booking to Agoda thru my phone @La Carmela hotel De boracay amounting to P*,***.** when my transaction have to finished & have entered required credit card details a message appeared & it says SESSION EXPIRES. I check on the agoda booking there's no confirmation on the hotel because it expires, I check on the messages still nothing. Now when my card bills arrived there's charges appearing an agoda amounting to P*,***.**. Now I file a dispute on my cards bank to cancel the said amount because it's not confirmed & never been used.
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