Totally disappoint & didn’t provide even basic hotel requirement —Agoda has to take res...

GetHuman2788972's Refund My Booking issue with Agoda from April 2019

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The issue in GetHuman2788972's own words
Totally disappoint & didn’t provide even basic hotel requirement —Agoda has to take responsibility see below details***) my self*wife n *kids(* &*) we been travelled almost *** km once reached to hotel staff n hotel owner has simply advised its Agoda system error n transfer to local other hote -name call “home stay”***) place having mosquito & you can realize didn’t provide any basic requirement **** breakfast -it was horribale and don’t how n why agoda not checking this hotel basic standard -given only bread*butter * fried egg and it’s totally cheating to persons and really disappointed .*Ex : Sri Lanka this hotel owner can easily can provide a good food menu to customer with in *** to *** rs but above is not even worth of RS *** in Colombo ***) you can purely realize hotel owner was too gridie and didn’t provide basics requirement to customers **See attached pic to proof the service *Key -agoda has to return **% of payment to customer **Waiting your feedback n if no respond. I would send with image to all public media **Booking no *********

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Agoda

Refund My Booking issue
Reported by GetHuman2788972
Apr 22nd, 2019 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 28940 others
0 customers following this

Timeline

GetHuman2788972 started working on this issue
Apr 22nd, 2019 3:21pm