-------- Original Message --------*Subject: RE: Reschedule booking dates*From: Info *To...

GetHuman2722413's customer service issue with Agoda from April 2019

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The issue in GetHuman2722413's own words
-------- Original Message --------*Subject: RE: Reschedule booking dates*From: Info *To: 'William Subashini' *CC: *****@***.com,*****@***.com**Dear Mr William Subashin** **Greeting from Budacco**Thank you for your inquiry to us and we are feeling sad too. So about situation of you colud you please contacting to Agoda? and let them know about this**because the booking has made it throug Agoda website.** **Any further please do not hesitate to let us know.**Best regards**Mr. Chatrin Shabunhiang (Nond)**Guest Service Supervisor**Budacco Hotel is right to reserve with non-smoking room as well.******x***waWhatsApp *** ** *** ****** **Description: Description: Description: Description: logo*budacco** Budacco The Living Place******** Ratchprarop Rd. Thanon-Phayathai*Ratchathewi Bangkok Thailand *******Tel : **** *** **** Fax : **** *** ******Email : *****@***.com**Website :www.budacco.com**www.facebook.com*budacco www.twitter.com*budacco** ** ** ** **From: William Subashini ******@***.com* *Sent: Wednesday, April **, **** *:** AM*To: *****@***.com*Subject: Reschedule booking dates** ***Good day, ** **I booked my stay with budacco hotel from ** to ** April ****. Booking ID: *********. Due to unfortunate passing on our grandfather we have to reschedule our stay at budacco Hotel to ** to **th June ****. ** **As we are Hindus, we have ** day mourning period with rites n rituals to send off the deseased. We request you humbly to Please help us to facilitate this arrangement. Attached are documentation. ** **Thank you ** **Regards,**Suba *Sent from my Huawei phone

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Agoda

Customer service issue
Reported by GetHuman2722413
Apr 11th, 2019 - 2 years ago
Fixed
Seen by 9 customers so far
Similar issue to 28269 others
0 customers following this
Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID

Timeline

GetHuman2722413 started working on this issue
Apr 11th, 2019 1:26pm
GetHuman2722413 indicated the issue is not fixed yet.
Apr 12th, 2019 2:38pm
GetHuman2722413 indicated the issue is not fixed yet.
Apr 12th, 2019 2:39pm
GetHuman2722413 indicated the issue is not fixed yet.
Apr 12th, 2019 2:39pm