The hotel swiped over the credit card provided by the travel agency so now I've been ch...

GetHuman2643779's customer service issue with Agoda from March 2019

Help with my Agoda issue
The issue in GetHuman2643779's own words
The hotel swiped over the credit card provided by the travel agency so now I've been charged twice and the hotel can't refund me without the original credit card.
GetHuman2643779 did not yet indicate what Agoda should do to make this right.
I have an issue with Agoda too
How GetHuman2643779 fixed the problem
I called other travel agencies booking.com, kayak, Travelocity, and finally priceline had my info and transferred me to agoda customer service who transferred me to a secure line in order to let me finally retrieve the original credit card number.
Please help with my Agoda issue
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Agoda

Customer service issue
Reported by GetHuman2643779
Mar 31st, 2019 - 6 mons ago
I have an issue with Agoda too
Fixed
GetHuman2643779 shared how to fix
Seen by 3 customers so far
Similar issue to 199 others
0 customers following this
Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman2643779 started working on this issue
Mar 31st 12:19am
GetHuman2643779 confirmed the issue is fixed. Hooray!
Mar 31st 4:35am