Hi Agoda***When i book for this, .i did not choose the extra bed, but your system auto...
GetHuman-mytele's Make a correction to a booking issue with Agoda from March 2019
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The issue in GetHuman-mytele's own words
Hi Agoda***When i book for this, .i did not choose the extra bed, but your system auto tick the extra bed for me, in which the kid only *yrs old can sleep w us as well..I think its an error.*Kindly refund me for the extra bed charges or cancel my booking ..**my booking ID ***********as the last *days we book w Agoda also same hotel and we didnt ask for extra bed and it is good for the kid to stay same bed w us...*and your Agoda system help us automatically tick it for extra bed,.which is not fair to us..**kindly refund the extra bed charges as i m not going to ask for it from the hotel later n refund it to us when i check in today...as other thing remain the same which do not trouble the hotel or agoda***Tq
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