We make a last minute booking through Agoda. Booking ID no ******** at Suria Hotel Sere...

GetHuman2594267's Refund a booking issue with Agoda from March 2019

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The issue in GetHuman2594267's own words
We make a last minute booking through Agoda. Booking ID no ******** at Suria Hotel Seremban Unfortunately when we arrived the hotel staff didn’t allowed us to stay in the room and claim that we cannot stayed there due to access of person. To me it’s very unreasonable with our situation with small kids, we are so tired on long journeys and it’s almost *.**am at that time. We very disappointed with the Suria Hotel Seremban management. We hope to get back our refund As soon As possible.
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Refund a booking issue
Reported by GetHuman2594267
Mar 26th, 2019 - 25d ago
I have an issue with Agoda too
Not resolved
Seen by 4 customers so far
Similar issue to 26949 others
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GetHuman2594267 started working on this issue
Mar 26th 3:46am