Booking ID: *********: We booked * days and * nights here in Boracay with Eden Villa. I...
GetHuman-jenzhelb's customer service issue with Agoda from March 2019
10 views | 26354 similar | 0 following
Help with my Agoda issue
Did that get it fixed?
Waiting to see if GetHuman-jenzhelb fixed the issue with our suggestion.
The issue in GetHuman-jenzhelb's own words
Booking ID: *********: We booked * days and * nights here in Boracay with Eden Villa. It says on your website that it has a great location and located around *** meters from the beach. When we arrived on March **, ****, the place was so hidden and located on the hilltop which was so far away from the beach. We did not expect that we need to ride a motor or something to reach the beach. We can accept if it was just a walking distance but it was not. My family and I were first timers here in Boracay and the experience was really frustrating. What we did was look for a place to stay for our remaining nights just to save our vacation. We did stay for a night and we are hoping for consideration to get a refund for the remaining nights. Thank you for all the help!
GetHuman-jenzhelb did not yet indicate what Agoda should do to make this right.
I have an issue with Agoda too
How GetHuman-jenzhelb fixed the problem
We are waiting for GetHuman-jenzhelb to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Agoda customer problems.