sons customers contacted Agoda:**I was charged but didn't receive a booking number I wa...

GetHuman2469874's customer service issue with Agoda from March 2019

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sons customers contacted Agoda:**I was charged but didn't receive a booking number I want my m... * *h ago,I was booking the flight ticket for Mr Zhang LIPING And Mrs Xu LILI ********* from Shanghai PVG To Melbourne,********** From Melbourne to Shanghai it’s a Cathay Pacific airline, was at least stage for my payment, I been try * times bank card , it was side payment been filed. Then I found out money been taking. But I don’t have any booking number or anything. Let me know how can I get money back. My email address is *****@***.com
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Agoda

Customer service issue
Reported by GetHuman2469874
Mar 13th, 2019 - 5 mons ago
I have an issue with Agoda too
Fixed
Seen by 10 customers so far
Similar issue to 25879 others
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Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman2469874 started working on this issue
Mar 13th 12:33pm
GetHuman2469874 confirmed the issue is fixed. Hooray!
Mar 14th 12:48pm
GetHuman2469874 confirmed the issue is fixed. Hooray!
Mar 14th 12:49pm
GetHuman2469874 indicated the issue is not fixed yet.
Mar 14th 12:53pm
GetHuman2469874 indicated the issue is not fixed yet.
Mar 14th 8:19pm