I booked the ticket online from Kathy pacific *st June *:**pm from shanghai pvg to Mel...

GetHuman2469874's customer service issue with Agoda from March 2019

5 views
 | 
25872 similar
 | 
0 following
Help with my Agoda issue
First: share to improve GetHuman2469874's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2469874's next move: talk to Agoda when they open.
Agoda's call center is closed now. We will send GetHuman2469874 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman2469874 may need:
Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
The issue in GetHuman2469874's own words
I booked the ticket online from Kathy pacific *st June *:**pm from shanghai pvg to Melbourne (**:**)***th *:**am Melbourne - shanghai pvg *:**pm*I was suppose to pay for two adults (****.** yuan by card *******************)*Mrs Xu Li Li*Mr Zhang Li ping*I attempted * times and they all failed. And when I. Checked my account I have been charged the amount and don’t get a reference number or any details please let me know what to do or give me a money refund ASAP. Thank you
GetHuman2469874 did not yet indicate what Agoda should do to make this right.
I have an issue with Agoda too
How GetHuman2469874 fixed the problem
We are waiting for GetHuman2469874 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Agoda's attention and get better help faster. Tap below to get started.
Having Agoda issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2469874 fixes it.
This email address isn't valid

Agoda

Customer service issue
Reported by GetHuman2469874
Mar 13th, 2019 - 5 mons ago
I have an issue with Agoda too
Not resolved
Seen by 5 customers so far
Similar issue to 25872 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman2469874 started working on this issue
Mar 13th 11:19am