I made a booking and paid. Booking was confirmed. And after a few minutes, I get a noti...

GetHuman-bourdin's customer service issue with Agoda from March 2019

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The issue in GetHuman-bourdin's own words
I made a booking and paid. Booking was confirmed. And after a few minutes, I get a notification email such as below *"Due to an unforeseen technical error, your booking was not confirmed. Any charges will be refunded and any withheld amount on your card will also be canceled without charge. If we require more information, we will reach out to you in a separate email. Please note, some banks can take up to ** days, or until the next billing cycle, to release any withheld amount on your card."*Since * month * refund yet.
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Agoda

Customer service issue
Reported by GetHuman-bourdin
Mar 12th, 2019 - 5 mons ago
I have an issue with Agoda too
Not resolved
Seen by 4 customers so far
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Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman-bourdin started working on this issue
Mar 12th 9:05am