My name is Janet Simpson. I booked accommodation at the Swiss Bellin Legian Bali from...

GetHuman2459539's customer service issue with Agoda from March 2019

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The issue in GetHuman2459539's own words
I'm trying to trace the $***.** Agoda withdrew from my account ... My name is Janet Simpson. I booked accommodation at the Swiss Bellin Legian Bali from ** to ** March **** for Herewini and Isabelle Janet Simpson through Agoda. I didn't get a confirmation but I gave my email address and my credit card details.*This morning $***.** was taken off my card by Agoda but Swiss Bellin have not received payment from Agoda and I have not received Confirmation email. Can you please see where that money went*I would like Agoda to pay Swiss Bellin*My phone number is *************Last * digits of credit card is *****
Swiss Bellin want payment from Agoda
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Agoda

Customer service issue
Reported by GetHuman2459539
Mar 12th, 2019 - 5 mons ago
I have an issue with Agoda too
Not resolved
Seen by 3 customers so far
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Timeline
GetHuman2459539 started working on this issue
Mar 12th 8:22am