I booked on the ** th March for accommodation at Gateway in Geelong for the night of...

GetHuman2458326's customer service issue with Agoda from March 2019

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The issue in GetHuman2458326's own words
I booked on the ** th March for accommodation at Gateway in Geelong for the night of **rd March via your website - the booking was messed up and done for the ** th instead of the ** rd and I have paid the $*** for a booking I was not able to fulfil- I have spoken to Paul the owner of Gateway who would like you to reimburse me for the $*** - he said you can contact him to confirm the same - he does not want to take my money - please proceed as Paul has recommended - your booking site is slightly confusing compared to others - with thanks Rose
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Agoda

Customer service issue
Reported by GetHuman2458326
Mar 12th, 2019 - 5 mons ago
I have an issue with Agoda too
Not resolved
Seen by 3 customers so far
Similar issue to 25720 others
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Timeline
GetHuman2458326 started working on this issue
Mar 12th 2:11am