Hi..I was trying to book ramada hotel using the promo code.*But while I was trying to i...

GetHuman2326353's customer service issue with Agoda from February 2019

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Hi..I was trying to book ramada hotel using the promo code.*But while I was trying to insert the promo code..I clicked and it confirmed my bookings....I realized I hv not used the promo..but I hv been messaging agoda and yet I have not received email and deduction hv been done . I need to cancel as I want to book for more rooms.**Please help to refund as I want to book with promo code**Please reply ASAP.**thank you*Mrs cyrus
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Agoda

Customer service issue
Reported by GetHuman2326353
Feb 28th, 2019 - 3 mons ago
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Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman2326353 started working on this issue
Feb 28th 3:39pm
GetHuman2326353 confirmed the issue is fixed. Hooray!
Feb 28th 3:40pm