Hi,**My booking of *th April **** done on *th Feb **** (Holiday Inn, Mumbai - Booking I...

GetHuman2231021's customer service issue with Agoda from February 2019

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The issue in GetHuman2231021's own words
Hi,**My booking of *th April **** done on *th Feb **** (Holiday Inn, Mumbai - Booking ID: *********) was cancelled within few minutes of booking on the same date. I booked for the wrong dates hence had to cancel. However, my card was charged on *th Feb **** for that booking in full.*Pls let me know how did that happen when it was on free cancellation. Also, pls provide me with the refund asap since my credit card will charge interest on that amount soon.
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Agoda

Customer service issue
Reported by GetHuman2231021
Feb 18th, 2019 - 8 mons ago
I have an issue with Agoda too
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Seen by 3 customers so far
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Timeline
GetHuman2231021 started working on this issue
Feb 18th 6:51am