Booking ID: ********* *Hotel: Somerset on the Pier*Location: Hobart, Tasmania*I paid fo...

GetHuman-shuchun's customer service issue with Agoda from February 2019

Help with my Agoda issue
The issue in GetHuman-shuchun's own words
Booking ID: ********* *Hotel: Somerset on the Pier*Location: Hobart, Tasmania*I paid for * nights but finally being informed cancelled. I needed to find alternatives and affected my journey.
GetHuman-shuchun did not yet indicate what Agoda should do to make this right.
I have an issue with Agoda too
How GetHuman-shuchun fixed the problem
The hotel itself cancelled my booking that I made by Agoda. I confirmed that I didn’t cancel the booking. I had to book the late accommodation with higher rates during the peak travel season. The Hotel is definite poor in management.
Please help with my Agoda issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Agoda customer problems.
How do I make a correction to my Agoda booking?How do I contact Agoda about a problem with a payment?How do I get Agoda to refund my booking?
Do you have a customer issue as well?
We can help you get Agoda's attention and get better help faster. Tap below to get started.
Having Agoda issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman-shuchun
Feb 18th, 2019 - 8 mons ago
I have an issue with Agoda too
GetHuman-shuchun shared how to fix
Seen by 3 customers so far
Similar issue to 24100 others
0 customers following this
Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
GetHuman-shuchun started working on this issue
Feb 18th 3:47am
GetHuman-shuchun confirmed the issue is fixed. Hooray!
Feb 18th 9:35am