Hi there we have a booking: *********.*We contacted you and spoke with one of your pers...
GetHuman2229369's customer service issue with Agoda from February 2019
Help with my Agoda issue
First: share to improve GetHuman2229369's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2229369's next move: talk to Agoda when they open.
Agoda's call center is closed now. We will send GetHuman2229369 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman2229369 may need:
Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
The issue in GetHuman2229369's own words
Hi there we have a booking: *********.*We contacted you and spoke with one of your personnel directly about cancelling this booking due to the location and proximity of the property was not where it said it was really further out. We are waiting to hear urgently if the property has agreed to a cancellation without charging any fees. Please get back to me asap. We have not heard back from you on this matter.
GetHuman2229369 did not yet indicate what Agoda should do to make this right.
I have an issue with Agoda too
How GetHuman2229369 fixed the problem
We are waiting for GetHuman2229369 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Agoda customer problems.