I cancelled my reservations for Marina Del Mar made in January same day I made the rese...

GetHuman-mrivero's customer service issue with Agoda from February 2019

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The issue in GetHuman-mrivero's own words
I cancelled my reservations for Marina Del Mar made in January same day I made the reservations in Jan . I have email from Agoda confirmed it was handled. Today I check with my credit card and It was charged to my credit card for feb ** ****. I checked with hotel and you never cancelled with them. Please reverse those charges. Res nbr is ******** Feb ** **** arrival. Thank you*Maritza Rivero*Email: *****@***.com****-***-****
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Customer service issue
Reported by GetHuman-mrivero
Feb 17th, 2019 - 8 mons ago
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GetHuman-mrivero started working on this issue
Feb 17th 1:17am