I have spent over £**** pounds with you and last Friday I had a problem booking a hotel...

GetHuman2213919's customer service issue with Agoda from February 2019

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The issue in GetHuman2213919's own words
I have spent over £**** pounds with you and last Friday I had a problem booking a hotel with you just I pressed pay with all the credit card details and as soon as I pressed a box flashed up saying session expired so we rang you to explain what happened and your people told me there was no booking for us recorded so we will not be charged and to book again which we did now we find out that you have taken both payments from our account afte assuring us this would not happen I am still looking to book more things with you but after this I am not so sure I will,thankyou
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Customer service issue
Reported by GetHuman2213919
Feb 15th, 2019 - 8 mons ago
I have an issue with Agoda too
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Seen by 1 customer so far
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GetHuman2213919 started working on this issue
Feb 15th 2:57pm