On ** Feb **, I did booking of a room in Royal Place GH in Noida India through Agoda an...

GetHuman-sultani's customer service issue with Agoda from February 2019

3 views | 23730 similar | 0 following
Help with my Agoda issue
First: share to improve GetHuman-sultani's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-sultani's next move: talk to Agoda again when they open.
Agoda's call center is closed now. We will send GetHuman-sultani a reminder to call them when they open. Nothing to do for now but wait!
The issue in GetHuman-sultani's own words
On ** Feb **, I did booking of a room in Royal Place GH in Noida India through Agoda and it cut my $*** and got the confirmation email with all details from agoda. My booking ID * is *********. When I called Royal Palace for reconfirmation, they said sorry we do not deal with Agoda since long ago and for your money refund call and ask agoda. I called agoda and got appology email also with * options to either ask for refund or do booking with same cost in adifferent Hotel or GH. When I replied to the email *****@***.com, I got the message email that your email is not going through the system, then when I call agoda India it asks me for Booking number and last * digits of credit, when I enter that, it tells only that thanks for your contact to agoda, for booking issues please send email to customer service thanks and then cuts the line. I don't know if all agoda booking is like this then it is very terrible for customers. Please help in refund of my amount.

GetHuman-sultani did not yet indicate what Agoda should do to make this right.

How GetHuman-sultani fixed the problem

We are waiting for GetHuman-sultani to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Agoda's attention and get better help faster. Tap below to get started.
Having Agoda issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-sultani fixes it.
This email address isn't valid

Agoda

Customer service issue
Reported by GetHuman-sultani
Feb 12th, 2019 - 4 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 23730 others
0 customers following this
Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID

Timeline

GetHuman-sultani started working on this issue
Feb 12th, 2019 6:38pm

Paying Too Much for Cable?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies