On ** Feb **, I did booking of a room in Royal Place GH in Noida India through Agoda an...
GetHuman-sultani's customer service issue with Agoda from February 2019
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On ** Feb **, I did booking of a room in Royal Place GH in Noida India through Agoda and it cut my $*** and got the confirmation email with all details from agoda. My booking ID * is *********. When I called Royal Palace for reconfirmation, they said sorry we do not deal with Agoda since long ago and for your money refund call and ask agoda. I called agoda and got appology email also with * options to either ask for refund or do booking with same cost in adifferent Hotel or GH. When I replied to the email *****@***.com, I got the message email that your email is not going through the system, then when I call agoda India it asks me for Booking number and last * digits of credit, when I enter that, it tells only that thanks for your contact to agoda, for booking issues please send email to customer service thanks and then cuts the line. I don't know if all agoda booking is like this then it is very terrible for customers. Please help in refund of my amount.
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