Firstly, I have booked the hotel earlier and selected pay later then now *th was the da...

GetHuman-huiwen's customer service issue with Agoda from February 2019

12 views
 | 
23324 similar
 | 
0 following
Help with my Agoda issue
First: share to improve GetHuman-huiwen's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-huiwen's next move: talk to Agoda when they open.
Agoda's call center is closed now. We will send GetHuman-huiwen a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-huiwen may need:
Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
The issue in GetHuman-huiwen's own words
Firstly, I have booked the hotel earlier and selected pay later then now *th was the date I need to pay then when I'm going to pay for the payment by my debit card its fail. Last time, I was using the same debit card to pay for the hotel resevation but I wonder why now I cant pay with my payment this time. **Secondly, I would like to ask why I will be charging for *% of tax on the bill? I tot our exchange rate are not that high? Why I will be charging for the additional *%?
GetHuman-huiwen did not yet indicate what Agoda should do to make this right.
I have an issue with Agoda too
How GetHuman-huiwen fixed the problem
We are waiting for GetHuman-huiwen to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Agoda's attention and get better help faster. Tap below to get started.
Having Agoda issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-huiwen fixes it.
This email address isn't valid

Agoda

Customer service issue
Reported by GetHuman-huiwen
Feb 7th, 2019 - 3 mons ago
I have an issue with Agoda too
Not resolved
Seen by 12 customers so far
Similar issue to 23324 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-huiwen started working on this issue
Feb 7th 6:44pm