GetHuman2154290's customer service issue with Agoda from February 2019
Help with my Agoda issue
First: share to improve GetHuman2154290's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2154290's next move: talk to Agoda again when they open.
Agoda's call center is closed now. We will send GetHuman2154290 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman2154290 may need:
Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
The issue in GetHuman2154290's own words
Request refund ... Hi we had a booking with yourselves with Azaya beach in goa confirmation numbers ******************** pin ****** under name of shiemar stay was from **st January until * th February, we checked out on the *st February due to sewage incident in showers , hotel have emailed yourselves to refund us back the amount of £*** which was made through Booking.com but paid to yourselves directly could you please confirm this refund has been actioned and when will I receive my payment back in full . Thankyou Mrs M Shiemar
The hotel was supposedly to be * star
Over ** years
Hotel have emailed yourselves to request refund I want to know when it will be refunded
I have an issue with Agoda too
How GetHuman2154290 fixed the problem
We are waiting for GetHuman2154290 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.