Abbiamo prenotato e pagato per una crociera ad Halong Bay per oggi e domani ma l’autist...

GetHuman-jundy's customer service issue with Agoda from February 2019

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Abbiamo prenotato e pagato per una crociera ad Halong Bay per oggi e domani ma l’autista non * passato a prenderci come da accordi (per email posso fornire tutta la documentazione). Contattando la compagnia ha ammesso il disguido e ci ha dato un codice per avere il rimborso totale.*Pretendo il rimborso immediato e il risarcimento del pernottamento di questa notte per l’enorme disguido arrecatomi.*Mi risponda via mail quanto prima!*Grazie,*Andrea Giustetto
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Agoda

Customer service issue
Reported by GetHuman-jundy
Feb 7th, 2019 - 4 mons ago
I have an issue with Agoda too
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Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman-jundy started working on this issue
Feb 7th 7:20am