Hi this Saiyed Asif , facing a issue while doing booking.Today I had try to do booking...

GetHuman2044991's customer service issue with Agoda from January 2019

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The issue in GetHuman2044991's own words
Hi this Saiyed Asif , facing a issue while doing booking.Today I had try to do booking for hotel Kesar Palace in Udaipur.while paying online money I had taken option to used money from my wallet.After having enough fund then also system asking for my credit card transaction.*I want to used my Agoda wallet money.*I try to call to customer care but they ask multiple question for which I have no answer.
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Agoda

Customer service issue
Reported by GetHuman2044991
Jan 26th, 2019 - 3 mons ago
I have an issue with Agoda too
Not resolved
Seen by 2 customers so far
Similar issue to 22343 others
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Timeline
GetHuman2044991 started working on this issue
Jan 26th 5:55pm