I booked the Princess Carolina in Paris France yesterday and received a conformation nu...

GetHuman1976528's customer service issue with Agoda from January 2019

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I booked the Princess Carolina in Paris France yesterday and received a conformation number ********* for an August ** arrival and was advised I would receive an E mail with the conformation number and a voucher to give to the hotel on arrival within ** minutes. Have received nothing..I have sent * emails to them with no response. When I tried to call an automated system says my reservation has been cancelled..do I have a reservation or not and if I do I want proof or I want it cancelled. I dont trust Agoda Please help
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Agoda

Customer service issue
Reported by GetHuman1976528
Jan 16th, 2019 - 9 mons ago
I have an issue with Agoda too
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Seen by 3 customers so far
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Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman1976528 started working on this issue
Jan 16th 4:06pm
GetHuman1976528 indicated the issue is not fixed yet.
Jan 16th 4:09pm