This is Michael of Copacabana Shores. We have problem in Agoda payment system. I am new...
GetHuman1966164's customer service issue with Agoda from January 2019
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Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
The issue in GetHuman1966164's own words
This is Michael of Copacabana Shores. We have problem in Agoda payment system. I am new in the business. We had guest from Agoda yesterday who will check in today. I follow the epass instruction to withdraw money from guest credit card. Unfortunately after I click agree to only onece payment, a summary trnsaction appeared. The number of credit card expected did not apprear. As a result we have to quit. I wrote to you at night yesterday, unfortunately I did have any respose received from your side. Could you help us mamually to complete the EFTPOS transaction? *Guest name: Ariel Padrilan, check in ** and check out ** January. Booking ID *********.
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