Hi Team,* I have * concerns here.**. Hotel Kodaikanal International: **th December...

GetHuman1960050's customer service issue with Agoda from January 2019

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The issue in GetHuman1960050's own words
Hi Team,* I have * concerns here.**. Hotel Kodaikanal International: **th December ***** I had booked the suite at Hotel Kodaikanal International but I got no rooms availability response from the hotel people . so i had to cancel my booking. *Booking ID : ************. Anglo French Resorts - Yercaud :**th December ***** the Suite rooms were available over the website and when I booked the suite room and got confirmation mail from the agoda. i called the hotel people for the confirmation and i got the same response from them similar to HKI.*I had to call the agoda customer care and explained. the customer care person agreed for refund with **-** working days.*Booking ID: ***********concern: please don't confirm the bookings before checking the availability of rooms from the hotel*I didn't get any of the refund amount till now. can you please update me the status for the same?
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Customer service issue
Reported by GetHuman1960050
Jan 14th, 2019 - a mon ago
I have an issue with Agoda too
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Seen by 5 customers so far
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GetHuman1960050 started working on this issue
Jan 14th 8:48am