I booked a hotel in skyridge Munnar and booking id is: **********when I reached there i...

GetHuman-rishitsh's customer service issue with Agoda from January 2019

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I booked a hotel in skyridge Munnar and booking id is: **********when I reached there in the night *:** p.m. that hotel was not operational and we were standing on road and trying to reach customer care but due to weak signal we could not reach.then we checked in another hotel for which I paid **** rupees for one night as there was nothing available in the night and next day we contactaced agoda and they to send the hotel bills for reimburshment.I tried many times to send the bills but there is no response from your side.please resolve the issue at earliest.
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Agoda

Customer service issue
Reported by GetHuman-rishitsh
Jan 14th, 2019 - 9 mons ago
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Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman-rishitsh started working on this issue
Jan 14th 4:32am
GetHuman-rishitsh confirmed the issue is fixed. Hooray!
Jan 14th 4:38am