Hi Sir,**Good afternoon this is your client with the following details:**Booking ID...

GetHuman-fayole's customer service issue with Agoda from January 2019

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The issue in GetHuman-fayole's own words
Hi Sir,**Good afternoon this is your client with the following details:**Booking ID* ***********Booking Reference No:*Client: ANTONIO MAYALA VANGU*Member ID: *********Country of Residence* Namibia*Property: Sevcan Hotel*Address: ESKI LONDRA ASFALTI No.** FLORYA * BAKIRKOY,ISTANBUL,TURKEY,***** *Property Contact Number: ***************Arrival : January **,*****Departure: January **,******Payments details:*Payments method: VISA*Card No: :xxxx-xxxx-xxxx-*****Exp: *********Details linked to the bank Account of visa card :xxxx-xxxx-xxxx-****. **Account Name: LUSIA CLOTHES TRADING*Account*No: *** *** *** ***Branch code: *** ****Branch Name: OSHIKANGO*SWIFT CODE: FIRNNANX*Bank Name: FNB*Country : NAMIBIA.**Mr.ANTONIO MAYALA VANGU is not availabel for the trip the reason we cancelled the booking confirmation ID ********** on ********** we like the company to refung the amount as soon as possiblewith the following reference **agoda company Pte,LTD*** Cecil Street,Prutential Tower * **-***Singapore ********Your's sincerely.*Mr.ANTONIO MAYALA VANGU.*TEL:**************E-mail:*****@***.com*Oshikango*Namibia*This is the booking comfirmation by attachment.*and i am going to forward you the successful booking cancellation* made on ** januare ****
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Customer service issue
Reported by GetHuman-fayole
Jan 13th, 2019 - a mon ago
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GetHuman-fayole started working on this issue
Jan 13th 1:20pm