I have booked through Agoda with INNB PARK HOTEL*KUALA LUMPUR, Malaysia.*Upon arrival...

GetHuman-ariafard's customer service issue with Agoda from January 2019

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I have booked through Agoda with INNB PARK HOTEL*KUALA LUMPUR, Malaysia.*Upon arrival, the hotel requested *** MYR. either cash or credit card for deposit! they told me that my credit card will be “AUTHORIZATION ONLY” no money will be withdrawn from my credit card! However, after few minutes I received an email from my credit card company:*We’re just letting you know that an international transaction has been charged to your Capital One* Mastercard* account.*January **, *****INN B PARK HOTEL-F*O* *$**.****Consequently, I have been doubled charge for my stay at hotel! *Therefore, Agoda is responsible for this overcharged transaction!*I want an immediate resopnse from Agoda regarding this problem.*Thank you,*FARDIN ARIA
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Customer service issue
Reported by GetHuman-ariafard
Jan 13th, 2019 - 9 mons ago
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GetHuman-ariafard started working on this issue
Jan 13th 7:20am