January *, ****, i booked * std rooms for ****.** each for an overnight stay on January...

GetHuman1921037's customer service issue with Agoda from January 2019

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The issue in GetHuman1921037's own words
January *, ****, i booked * std rooms for ****.** each for an overnight stay on January **, ****. There was a message which said: Your booking is now complete.*In the next ** minutes you will receive an email containing your booking details.*I did not take down the booking ID because i was assured that an email will be sent to my email address.**I then booked another room, same as the one i booked earlier. This time i was able to take down the Booking ID...*********. All in all i needed * rooms.**I waited for ** minutes, ** minutes, an hour...but no email was received. Am not sure now if I need to book again....or that might duplicate my earlier booking*Pls. help
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Agoda

Customer service issue
Reported by GetHuman1921037
Jan 8th, 2019 - a mon ago
I have an issue with Agoda too
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Seen by 2 customers so far
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Timeline
GetHuman1921037 started working on this issue
Jan 8th 8:09am