January *, ****, i booked * std rooms for ****.** each for an overnight stay on January...

GetHuman1921037's customer service issue with Agoda from January 2019

20676 similar
0 following
Help with my Agoda issue
First: share to improve GetHuman1921037's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1921037's next move: talk to Agoda when they open.
Agoda's call center is closed now. We will send GetHuman1921037 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman1921037 may need:
Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
The issue in GetHuman1921037's own words
January *, ****, i booked * std rooms for ****.** each for an overnight stay on January **, ****. There was a message which said: Your booking is now complete.*In the next ** minutes you will receive an email containing your booking details.*I did not take down the booking ID because i was assured that an email will be sent to my email address.**I then booked another room, same as the one i booked earlier. This time i was able to take down the Booking ID...*********. All in all i needed * rooms.**I waited for ** minutes, ** minutes, an hour...but no email was received. Am not sure now if I need to book again....or that might duplicate my earlier booking*Pls. help
GetHuman1921037 did not yet indicate what Agoda should do to make this right.
I have an issue with Agoda too
How GetHuman1921037 fixed the problem
We are waiting for GetHuman1921037 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Agoda's attention and get better help faster. Tap below to get started.
Having Agoda issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Agoda email you?
This email address isn't valid
Follow this issue
See how GetHuman1921037 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1921037
Jan 8th, 2019 - a mon ago
I have an issue with Agoda too
Not resolved
Seen by 2 customers so far
Similar issue to 20676 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1921037 started working on this issue
Jan 8th 8:09am