FRONT DESK AT HOTEL. AGODA CREDIT CARD NOT WORKING
GetHuman1909119's customer service issue with Agoda from January 2019
Help with my Agoda issue
The issue in GetHuman1909119's own words
The problem: FRONT DESK AT HOTEL. AGODA CREDIT CARD NOT WORKING
GetHuman1909119 did not yet indicate what Agoda should do to make this right.
I have an issue with Agoda too
How GetHuman1909119 fixed the problem
Good morning,**We had two issues this week regarding credit cards not authorizing at checkin. We called on both occurrences and were able to resolve both accounts. The problem lies in the rate being set, and Agoda only allowing an authorized amount for room charge before tax. So when we attempted the full amount, the card was declined. Thank you for the follow-up message, and have a good weekend.
Please help with my Agoda issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.