Hello*I am contacting you from Crowne Plaza Hotel, Manchester Airport, UK.*On **st Dece...

GetHuman1914651's customer service issue with Agoda from January 2019

Help with my Agoda issue
The issue in GetHuman1914651's own words
Hello*I am contacting you from Crowne Plaza Hotel, Manchester Airport, UK.*On **st December **** we had a guest booked in by yourselves by the name of Margaret Kavanagh reference *******. Unfortunately, at the time of check-in, one of our trainee receptionists deleted the credit card details you provided for payment. *Accordingly, we have been unable to charge you for this stay and should be obliged if you would supply new payment details to assist us. Sorry for any inconvenience**Kind regards*David Foreman (Reception)
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Agoda

Customer service issue
Reported by GetHuman1914651
Jan 7th, 2019 - a mon ago
I have an issue with Agoda too
Fixed
Seen by 1 customer so far
Similar issue to 20590 others
0 customers following this
Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman1914651 started working on this issue
Jan 7th 3:51pm
GetHuman1914651 indicated the issue is not fixed yet.
Jan 7th 3:54pm