Hi, I've successfully cancelled my booking with the cancellation booking ref: Cancelled...

GetHuman-joanmano's customer service issue with Agoda from January 2019

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The issue in GetHuman-joanmano's own words
Hi, I've successfully cancelled my booking with the cancellation booking ref: Cancelled Booking ********* Check-in December **, ****. I was able to cancel it on December *, **** and got a confirmation email. It's been almost a month now and I still haven't received my refund. I sent an email to your customer service and haven't received a responce. Please, can someone get back to me and give me an update?
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Agoda

Customer service issue
Reported by GetHuman-joanmano
Jan 3rd, 2019 - 4 mons ago
I have an issue with Agoda too
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Seen by 1 customer so far
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Timeline
GetHuman-joanmano started working on this issue
Jan 3rd 11:44am