Payment dispute!!!!*I own a home and got a * day booking from Nov **-**, **** total amo...

GetHuman-ochyrus's customer service issue with Agoda from December 2018

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Payment dispute!!!!*I own a home and got a * day booking from Nov **-**, **** total amount should be PHP *****I waited ** days before checking the payment*I only found PHP *** payable on the said booking!!*I was able to directly contact the guest and he sent me his bank transaction proving you charged him PHP ******No one from your team have ever notified me that there was any type of issue with the payment and agoda just decided on your own that you will just pay me PHP ***????**I sent email, chat, tried calling for over * days now and have not gotten any feedback!!!**Property listing* ********Booking ID: **********Dates: Nov **-***Name: Peejay Feliciano*Total: PHP *****Ref sales agoda : PHP *****I need a call to understand what heppened here!*** **** *** ******Ochy Santos

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Agoda

Customer service issue
Reported by GetHuman-ochyrus
Dec 24th, 2018 - 3 years ago
I have an issue with Agoda too
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Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID

Timeline

GetHuman-ochyrus started working on this issue
Dec 24th, 2018 7:17pm
GetHuman-ochyrus indicated the issue is not fixed yet.
Dec 24th, 2018 7:18pm