Respected Sir,**I have always preferred your site for doing most of my travel bookings...

GetHuman-arpitsur's customer service issue with Agoda from December 2018

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The issue in GetHuman-arpitsur's own words
Respected Sir,**I have always preferred your site for doing most of my travel bookings be it in my own country or outside, but i am disappointed by your company this time.**I had booked a hotel room from your website and the booking id is *********. I have both e-mailed and called in the customer helpline n.o number of times but no one responded. I am traveling with my friends.**My problem is that the hotel which I had booked does not exists and there is no such hotel present in another name also. This is carelessness on your behalf and is also wrong.**I expect that if you could kindly give me redressal as soon as possible moreover since we are not getting any nice inn anywhere we would like you to book a new inn for us**An unhappy user.*ARPIT SURJAN ***********

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Agoda

Customer service issue
Reported by GetHuman-arpitsur
Dec 24th, 2018 - 3 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 18830 others
0 customers following this
Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID

Timeline

GetHuman-arpitsur started working on this issue
Dec 24th, 2018 4:44pm

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