I need to cancel a booking for December ** thur January * at the Suburban Extended Stay...
GetHuman1813398's customer service issue with Agoda from December 2018
Help with my Agoda issue
First: share to improve GetHuman1813398's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1813398's next move: talk to Agoda when they open.
Agoda's call center is closed now. We will send GetHuman1813398 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman1813398 may need:
Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
The issue in GetHuman1813398's own words
I need to cancel a booking for December ** thur January * at the Suburban Extended Stay Hotel Hermitage **** Central Pike Hermitage, Tn *****. I tried to call the hotel and cancel them but their not showing any reservations. I never received any confirmation from hotel or agoda about my booking so not sure if it ever got booked. I do know agoda has my bank information cause the bank called me, anyway the reservation would be under Amanda Spain. I have tried to call customer service to cancel but to get through you have to have a booking id which i do not. So please cancel my reservation for the Extended stay hotel Hermitage tn. Also please send email confirming the cancellation.
GetHuman1813398 did not yet indicate what Agoda should do to make this right.
I have an issue with Agoda too
How GetHuman1813398 fixed the problem
We are waiting for GetHuman1813398 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.