Not able to help me fix a wrong booking date

GetHuman1720072's customer service issue with Agoda from December 2018

16591 similar
0 following
Help with my Agoda issue
Did that get it fixed?
Waiting to see if GetHuman1720072 fixed the issue with our suggestion.
The issue in GetHuman1720072's own words
I was trying to book for a room for Jan but the booking summary was for Dec ... I have a wrong booking date confirmation and I immediateley asked for it to be corrected but I still haven't got any update from Agoda and even from the property. I even sent follow up emails.**This is the first time I booked using Agoda and for the resort but really had a bad experience in helping me get the wrong dates fixed...I am very dissatisfied with the service and you will be charging me for a booking that I would never be able to attend name is Ms. Charity Anne R De Veyra and booking ID is *********. I am really upset right now because of whats happenning and I don't know if you guys would like to help me or just charge me. Really unhappy first time customer and really had a bad experience doing business with you.
This was really frustrating bcause they are charging me for something I am not going to use
Please cancel my booking..I would like to book for a different dates
This is my first time in Agoda and I immediately called when the confirmation email had the wrong booking date and I even emailed the property with no follow up at all up to this time
Can't do anything because the site and app won't let me change dates. I can cancel but you are charging me
I have an issue with Agoda too
How GetHuman1720072 fixed the problem
We are waiting for GetHuman1720072 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Agoda's attention and get better help faster. Tap below to get started.
Having Agoda issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1720072 fixes it.
This email address isn't valid


Hotel bookinh
Customer service issue
Reported by GetHuman1720072
Dec 8th, 2018 - 6 mons ago
I have an issue with Agoda too
Seen by 6 customers so far
Similar issue to 16591 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
GetHuman1720072 started working on this issue
Dec 8th, 2018 11:51pm
GetHuman1720072 indicated the issue is not fixed yet.
Dec 8th, 2018 11:51pm